Our commitment to your privacy

We collect only the information necessary to operate TaxRoutine.com and provide our services. This includes:

• Personal Information — Name, email address, and contact details submitted via forms such as article submissions, contact forms, and newsletter sign-ups.
• Account Information — Username, email, and membership tier when you register for a free or paid account.
• Payment Information — Transaction records for paid memberships. Card and UPI details are processed directly by Razorpay and are not stored on our servers.
• Usage Data — Pages visited, time spent on site, referring URLs, and device/browser information collected via Google Analytics.
• Download Behaviour — Logs of file downloads via our repository tools.
• Cookies and Tracking Technologies — Used to enhance functionality, remember preferences, personalise ads, and improve performance.
• Social Login Data — If you sign in using Google or Facebook, we receive your basic profile information (name, email, profile photo) from those platforms.

We use the information we collect for the following purposes:

• Responding to enquiries and support requests
• Providing access to requested files, resources, and premium content
• Processing membership subscriptions and payments via Razorpay
• Sending newsletters and compliance updates — only with your explicit consent
• Improving website content and functionality via analytics
• Serving relevant advertisements through Google AdSense
• Authenticating your account and maintaining session security

We process your data on the following lawful bases under India’s Digital Personal Data Protection Act 2023: consent (for marketing communications and cookies), contract (for membership services), and legitimate interests (for analytics and site security).

We do not sell, rent, or trade your personal data. We may share limited data only with:

• Razorpay — Payment processing for membership subscriptions. Razorpay’s privacy policy applies to all payment data they process.
• Google LLC — Analytics (Google Analytics) and advertising (Google AdSense). Google may use cookies and device identifiers for personalised advertising.
• WordPress plugins — Including Restrict Content Pro, WooCommerce, MailPoet, Uncanny Automator, and SureForms — for site functionality. These operate within our server environment.
• Government authorities — If required by applicable law or a valid legal order.

All third-party service providers are required to handle your data in accordance with applicable privacy laws.

We use cookies and similar technologies for the following purposes:

• Essential cookies — Required for the site to function, including login sessions and membership access.
• Analytics cookies — Google Analytics tracks how visitors use the site to help us improve content and performance.
• Advertising cookies — Google AdSense uses cookies to serve relevant ads based on your browsing behaviour. See Section 5 for details.
• Preference cookies — Remember your settings and preferences across visits.

You may disable non-essential cookies via your browser settings. Note that disabling cookies may limit certain site functionality, including maintaining your login session.

TaxRoutine.com displays advertisements served by Google AdSense, a third-party advertising service operated by Google LLC.

• Google may use information about your visits to this and other websites to show you relevant ads.
• No personally identifiable information (such as your name or email address) is shared with Google for advertising purposes.
• Premium members of TaxRoutine (paid plans) do not see ads while logged in to their account.

You can opt out of personalised advertising by visiting Google Ad Settings, or by visiting aboutads.info. You may also opt out of third-party vendor cookies via the Network Advertising Initiative opt-out page.

For more information, see Google’s Privacy Policy.

TaxRoutine offers paid membership plans (Weekly, Monthly, Annual) processed through Razorpay, a PCI-DSS compliant payment gateway.

• Payment data — Card numbers, UPI IDs, and banking details are entered directly on Razorpay’s secure platform and are not stored on TaxRoutine’s servers.
• Transaction records — We store your subscription status, plan type, start date, and expiry date to manage your membership access.
• Billing email — Used to send payment confirmations and membership-related communications.

For payment-related queries, contact us via the Contact page with “Membership Support” selected.

TaxRoutine offers the option to register and log in using your Google or Facebook account via Nextend Social Login.

When you use social login, the respective platform shares the following data with us:

• Your name and email address
• Your profile photo (if publicly available)
• A unique user identifier from that platform

We use this information solely to create and authenticate your TaxRoutine account. We do not post on your behalf or access your social media contacts. Your use of social login is also governed by Google’s Privacy Policy and Meta’s Privacy Policy respectively.

We retain your personal data only for as long as necessary for the purposes described in this policy:

• Account data — Retained for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required by law.
• Membership & transaction records — Retained for 7 years in accordance with Indian accounting and tax record-keeping requirements.
• Form submissions — Contact form and guest submission data is retained for up to 2 years.
• Analytics data — Aggregated and anonymised usage data may be retained indefinitely. Google Analytics data is subject to Google’s retention settings.
• Newsletter subscribers — Retained until you unsubscribe. You may unsubscribe at any time via the link in any email we send.

We implement appropriate technical and organisational safeguards to protect your personal data:

• SSL/TLS encryption for all data transmitted to and from the site
• Payment data handled exclusively by Razorpay’s PCI-DSS certified infrastructure
• Administrative access restricted to authorised team members only
• Regular security updates to WordPress core, themes, and plugins

While we take reasonable precautions, no method of transmission over the internet is 100% secure. If you believe your account has been compromised, contact us immediately via the Contact page.

Under India’s Digital Personal Data Protection Act 2023 (DPDPA) and general privacy principles, you have the right to:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Erasure — Request deletion of your personal data, subject to legal retention requirements
• Withdraw consent — Withdraw consent for marketing communications or cookie-based tracking at any time
• Grievance redressal — Raise a complaint with us regarding the handling of your personal data

To exercise any of these rights, contact us via the Contact page. We will respond within 30 days.

TaxRoutine.com contains links to external websites including:

• Income Tax Portal (incometax.gov.in)
• GST Portal (gst.gov.in)
• MCA Portal (mca.gov.in)
• TRACES (tdscpc.gov.in)
• Google Drive-hosted tools and resources

These external sites operate under their own privacy policies, for which TaxRoutine is not responsible. We encourage you to review the privacy policy of any external site you visit via a link from our platform.

TaxRoutine.com is intended for use by adults and tax professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

If you believe a minor has submitted personal data to our site, please contact us via the Contact page.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically. Continued use of TaxRoutine.com after changes are posted constitutes your acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach us via the Contact page.

We will respond to all privacy-related enquiries within 30 days of receipt.